Managing Corporate Ethics

Viac o knihe

Managers often ask why their firm should have an ethics program, especially if no one has complained about unethical behavior. The pursuit of business ethics can cost money, they say. It can lose sales to less scrupulous competitors and can drain management time and energy. But as Harvard business professor Francis Aguilar points out, ethics scandals can severely damage a firm, with punishing legal penalties, bad publicity, and irreparably injured customer relations