Vypredané
Parametre
- 200 stránok
- 7 hodin čítania
Viac o knihe
This work draws together the advice provided in the five core books by CCTA on service support. It covers: change management; configuration management; help desk management; problem management; software release and rollout; and an explanation of the links between the disciplines.
Nákup knihy
Service Support, Kolektív autorov
- Jazyk
- Rok vydania
- 2002
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- (mäkká)
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