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The author of Positively Outrageous Service reveals his secrets for dealing with everyone, from waiters and salesclerks to car salesmen and real estate agents. Full of insightful anecdotes and easy-to-use checklists, this valuable book will ensure that readers will get full attention wherever they go for service.
Nákup knihy
How to Get What You Want from Almost Anybody, T. Scott Gross
- Jazyk
- Rok vydania
- 1995
- Väzba
- (mäkká)
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- Titul
- How to Get What You Want from Almost Anybody
- Jazyk
- anglicky
- Autori
- T. Scott Gross
- Vydavateľ
- Health Communications
- Rok vydania
- 1995
- Väzba
- mäkká
- Počet strán
- 183
- ISBN10
- 1558743715
- ISBN13
- 9781558743717
- Série
- Hodnotenie
- 3,55 z 5
- Anotácia
- The author of Positively Outrageous Service reveals his secrets for dealing with everyone, from waiters and salesclerks to car salesmen and real estate agents. Full of insightful anecdotes and easy-to-use checklists, this valuable book will ensure that readers will get full attention wherever they go for service.