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Creating Culture Change. The Key to Successful Total Quality Management

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  • 262 stránok
  • 10 hodin čítania

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The road to Total Quality is littered with failures. Hundreds of organisations have tried to implement TQM, but few have reaped its full benefits. Culture Change, getting people to change the way they behave, is what separates TQM winners from the losers.

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Creating Culture Change. The Key to Successful Total Quality Management, Philip E. Atkinson

Jazyk
Rok vydania
1990
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Titul
Creating Culture Change. The Key to Successful Total Quality Management
Jazyk
anglicky
Vydavateľ
IFS
Rok vydania
1990
Väzba
pevná
Počet strán
262
ISBN10
1854230719
ISBN13
9781854230713
Série
Anotácia
The road to Total Quality is littered with failures. Hundreds of organisations have tried to implement TQM, but few have reaped its full benefits. Culture Change, getting people to change the way they behave, is what separates TQM winners from the losers.