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This fifteen-unit course deals with the many situations in which hotel employees meet guests, including reception, restaurant and bar work, answering the phone, giving directions, dealing with guests' problems, writing short e-mails and letters, suggesting places to visit and explaining how things work.
Nákup knihy
Be My Guest: English for the Hotel Industry (Teacher's Book), Francis O'Hara
- Jazyk
- Rok vydania
- 2002
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- (mäkká)
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- Titul
- Be My Guest: English for the Hotel Industry (Teacher's Book)
- Jazyk
- anglicky
- Autori
- Francis O'Hara
- Vydavateľ
- Cambridge University Press
- Rok vydania
- 2002
- Väzba
- mäkká
- Počet strán
- 64
- ISBN10
- 0521776880
- ISBN13
- 9780521776882
- Série
- Hodnotenie
- 5 z 5
- Anotácia
- This fifteen-unit course deals with the many situations in which hotel employees meet guests, including reception, restaurant and bar work, answering the phone, giving directions, dealing with guests' problems, writing short e-mails and letters, suggesting places to visit and explaining how things work.