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Businesses go through dramatic twists and turns. Some survive, while quite a few fall by the way-side. Corporate heads grapple with this and are keen to find a sustainable model for making organisations last.Dabawalas, the story of Mumbai's ubiquitous homemade food delivery men stands in sharp contrast. A 115-year-old business enterprise, run by semiliterate group of people, that has sustained itself through the vicissitudes of change presents a role model. Through a dialogue between four characters, the book brings to the fore key characteristics of successful organisations - values, decentralised decision-making, continuous value addition to customer care and many more. Besides this, the book includes take-aways for leaders and managers to imbibe for building lasting success based on values.

Nákup knihy

Dabawalas, Shrinivas Pandit

Jazyk
Rok vydania
2007
Väzba
(mäkká)
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Doručenie

Platobné metódy

3,8
Veľmi dobrá
64 Hodnotenie

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Titul
Dabawalas
Jazyk
anglicky
Rok vydania
2007
Väzba
mäkká
ISBN10
0070621519
ISBN13
9780070621510
Série
Štítky
Byznys, India
Hodnotenie
3,8 z 5
Anotácia
Businesses go through dramatic twists and turns. Some survive, while quite a few fall by the way-side. Corporate heads grapple with this and are keen to find a sustainable model for making organisations last.Dabawalas, the story of Mumbai's ubiquitous homemade food delivery men stands in sharp contrast. A 115-year-old business enterprise, run by semiliterate group of people, that has sustained itself through the vicissitudes of change presents a role model. Through a dialogue between four characters, the book brings to the fore key characteristics of successful organisations - values, decentralised decision-making, continuous value addition to customer care and many more. Besides this, the book includes take-aways for leaders and managers to imbibe for building lasting success based on values.