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Viac o knihe
This publication focuses on continual service improvement (CSI) from both an IT service and IT service management perspective. It expands the concept of CSI at a high level and defines its value before describing common methods and techniques. The guidance is written for managers and practitioners at all levels.
Nákup knihy
ITIL Continual Service Improvement, Kolektív autorov
- Nesúvisiaci podpis / venovanie
- Vpisky / podtrhávanie
- Jazyk
- Rok vydania
- 2011
- product-detail.submit-box.info.binding
- (mäkká),
- Stav knihy
- Poškodená
- Cena
- 7,68 €
Platobné metódy
Nikto zatiaľ neohodnotil.