Presne táto pôjde do košíka
Viac o knihe
This publication focuses on continual service improvement (CSI) from both an IT service and IT service management perspective. It introduces the concept of CSI at a high level and defines its value before describing common methods and techniques. The guidance is written for managers and practitioners at all levels.
Nákup knihy
ITIL : Continual Service Improvement, Kolektív autorov
- Jazyk
- Rok vydania
- 2007
- product-detail.submit-box.info.binding
- (mäkká),
- Stav knihy
- Dobrá
- Cena
- 1,99 €
Kúpte si túto knihu iba za 1 €
Platobné metódy
Tu nám chýba tvoja recenzia
- Titul
- ITIL : Continual Service Improvement
- Jazyk
- anglicky
- Autori
- Kolektív autorov
- Vydavateľ
- Stationery Office
- Rok vydania
- 2007
- Väzba
- mäkká
- Počet strán
- 221
- ISBN10
- 0113310498
- ISBN13
- 9780113310494
- Série
- Hodnotenie
- 3,5 z 5
- Anotácia
- This publication focuses on continual service improvement (CSI) from both an IT service and IT service management perspective. It introduces the concept of CSI at a high level and defines its value before describing common methods and techniques. The guidance is written for managers and practitioners at all levels.