The Busy Leader's Handbook

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A comprehensive resource for busy leaders, this practical guide emphasizes the importance of mastering fundamentals and consistently performing the "little things" that positively impact employees, customers, and stakeholders. Filled with actionable insights, it offers best practices, tools, tips, and tactics for engaging employees, revitalizing cultures, and building high-performance organizations. Each chapter stands alone, providing concise advice for common business challenges, with strategies that can be implemented immediately. Drawing on over 30 years of experience, the author shares invaluable insights for making smart leadership decisions. Key topics include establishing foundational structures to prevent future issues, the significance of followership, and embracing self-disruption. The book highlights the importance of seeking consent over consensus, engaging employees to foster a positive workplace culture, and helping them find meaning in their work. Additionally, it covers conducting difficult conversations, attracting and retaining top talent, and the power of mentorship. With practical tips for understanding customer perspectives and reducing anxiety, this guide serves as both a desk reference and a training tool for new leaders, making it an essential resource for anyone in a leadership role.