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Influencing skills are at the heart of all successful communication. This book examines influencing styles, how to establish rapport, dealing with different personalities, handling resistance and, crucially, getting a decision.
Nákup knihy
The Influencing Pocketbook, Richard Storey
- Jazyk
- Rok vydania
- 2000
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- (mäkká)
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- Titul
- The Influencing Pocketbook
- Jazyk
- anglicky
- Autori
- Richard Storey
- Vydavateľ
- Pocketbooks
- Rok vydania
- 2000
- Väzba
- mäkká
- Počet strán
- 112
- ISBN10
- 1870471792
- ISBN13
- 9781870471794
- Série
- Hodnotenie
- 3,7 z 5
- Anotácia
- Influencing skills are at the heart of all successful communication. This book examines influencing styles, how to establish rapport, dealing with different personalities, handling resistance and, crucially, getting a decision.