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"This book is about everyday excuses we hear for not giving excellent customer service and how to shoot those excuses down"--Page 1.
Nákup knihy
Excuses, Excuses, Excuses..., Darryl S. Doane, Rose D. Sloat
- Jazyk
- Rok vydania
- 2001
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- (mäkká)
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- Titul
- Excuses, Excuses, Excuses...
- Jazyk
- anglicky
- Autori
- Darryl S. Doane, Rose D. Sloat
- Vydavateľ
- Human Resource Development
- Rok vydania
- 2001
- Väzba
- mäkká
- ISBN10
- 0874256143
- ISBN13
- 9780874256147
- Série
- Hodnotenie
- 3,5 z 5
- Anotácia
- "This book is about everyday excuses we hear for not giving excellent customer service and how to shoot those excuses down"--Page 1.