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UX Redefined

Winning and Keeping Customers with Enhanced Usability and User Experience

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Focusing on the psychological underpinnings of consumer behavior, this book guides companies in developing effective communication strategies that foster trust and enhance customer experience. It explores the reasons behind customer decisions and offers methodical applications for promoting products and services. By emphasizing emotional connections and experiential simplicity, it equips businesses with tactics for systematic persuasion, ultimately aiming to improve their engagement with customers and drive sales.

Nákup knihy

UX Redefined, Johannes Robier

Jazyk
Rok vydania
2015
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4,0
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2 Hodnotenie

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Titul
UX Redefined
Podtitul
Winning and Keeping Customers with Enhanced Usability and User Experience
Jazyk
anglicky
Vydavateľ
Springer
Rok vydania
2015
Väzba
pevná
Počet strán
132
ISBN13
9783319210612
Série
Hodnotenie
4 z 5
Anotácia
Focusing on the psychological underpinnings of consumer behavior, this book guides companies in developing effective communication strategies that foster trust and enhance customer experience. It explores the reasons behind customer decisions and offers methodical applications for promoting products and services. By emphasizing emotional connections and experiential simplicity, it equips businesses with tactics for systematic persuasion, ultimately aiming to improve their engagement with customers and drive sales.