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Viac o knihe
Provides the fundamentals and concepts of good telephone service, and discusses how to handle irate customers, take meaningful messages, and screen calls
Nákup knihy
Great Customer Service on the Telephone, Kristin Anderson
- Jazyk
- Rok vydania
- 1992
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- Titul
- Great Customer Service on the Telephone
- Jazyk
- anglicky
- Autori
- Kristin Anderson
- Vydavateľ
- Amacom Books
- Rok vydania
- 1992
- Väzba
- mäkká
- ISBN10
- 081447795x
- ISBN13
- 9780814477953
- Série
- Hodnotenie
- 3,45 z 5
- Anotácia
- Provides the fundamentals and concepts of good telephone service, and discusses how to handle irate customers, take meaningful messages, and screen calls