Vypredané
Viac o knihe
This introduction to IT Service Management is based on the latest edition of the ITIL books Service Support and Service Delivery and is intended to serve as a thorough and convenient introduction to the field of IT. This completely revised and international edition support implementation of IT Service Management processes from a business perspective.
Nákup knihy
IT Service Management. An Introduction, Kolektív autorov
- Jazyk
- Rok vydania
- 2002
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- (mäkká)
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- Titul
- IT Service Management. An Introduction
- Jazyk
- anglicky
- Autori
- Kolektív autorov
- Vydavateľ
- itSMF
- Rok vydania
- 2002
- Väzba
- mäkká
- Počet strán
- 208
- ISBN10
- 9080671363
- ISBN13
- 9789080671362
- Série
- Hodnotenie
- 3 z 5
- Anotácia
- This introduction to IT Service Management is based on the latest edition of the ITIL books Service Support and Service Delivery and is intended to serve as a thorough and convenient introduction to the field of IT. This completely revised and international edition support implementation of IT Service Management processes from a business perspective.