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Letters are one of the essential features of a modern business. But how often have you wished you could write a succinct response to a letter from an angry customer, or deal with a complaint from a staff member? Packed full of written solutions for difficult situations faced by managers today, this book offers over 150 letters to make life easier and more productive.
Nákup knihy
Tricky Business Letters, Gordon R. Wainwright
- Jazyk
- Rok vydania
- 1993
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- (pevná)
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- Titul
- Tricky Business Letters
- Podtitul
- Persuasive Tactics on Paper
- Jazyk
- anglicky
- Autori
- Gordon R. Wainwright
- Vydavateľ
- Pearson Professional Education
- Rok vydania
- 1993
- Väzba
- pevná
- ISBN10
- 0273604074
- ISBN13
- 9780273604075
- Série
- Štítky
- Náučná literatúra, Byznys, Biznis & Manažment, Listy
- Hodnotenie
- 5 z 5
- Anotácia
- Letters are one of the essential features of a modern business. But how often have you wished you could write a succinct response to a letter from an angry customer, or deal with a complaint from a staff member? Packed full of written solutions for difficult situations faced by managers today, this book offers over 150 letters to make life easier and more productive.