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On Purpose

Delivering a Branded Customer Experience People Love

Hodnotenie knihy

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With a constant stream of new communication channels emerging, the real challenge for marketers is not just making sure their brand is present in each space but staying true to their brand purpose. A follow-up to Bold , the best-selling book which looked at what made cutting edge brands stand out, On Purpose , goes one step further and provides practical advice on how to achieve those same results successfully, over multiple channels. Shaun Smith and Andy Milligan provide a framework for success, explaining how to: --Stand Up: be clear about brand purpose and promise --Stand Out: define, design and deliver distinctive customer experiences across multiple channels --Stand Firm: create strong cultures that sustain results They explain and define how to deliver "on purpose" experiences by using a case study, individual thought pieces by experts in the field, and a key action summary at the end of each chapter.

Nákup knihy

On Purpose, Shaun Smith, Andy Milligan

Jazyk
Rok vydania
2015
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Platobné metódy

3,8
Veľmi dobrá
20 Hodnotenie

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Titul
On Purpose
Podtitul
Delivering a Branded Customer Experience People Love
Jazyk
anglicky
Vydavateľ
Kogan Page
Rok vydania
2015
Väzba
mäkká
Počet strán
288
ISBN10
0749471913
ISBN13
9780749471910
Série
Hodnotenie
3,8 z 5
Anotácia
With a constant stream of new communication channels emerging, the real challenge for marketers is not just making sure their brand is present in each space but staying true to their brand purpose. A follow-up to Bold , the best-selling book which looked at what made cutting edge brands stand out, On Purpose , goes one step further and provides practical advice on how to achieve those same results successfully, over multiple channels. Shaun Smith and Andy Milligan provide a framework for success, explaining how to: --Stand Up: be clear about brand purpose and promise --Stand Out: define, design and deliver distinctive customer experiences across multiple channels --Stand Firm: create strong cultures that sustain results They explain and define how to deliver "on purpose" experiences by using a case study, individual thought pieces by experts in the field, and a key action summary at the end of each chapter.