Taking Control of IT Costs

Viac o knihe

Using extensive case studies and charts, an information technology service industry veteran introduces his program for relating IT costs to business needs and key performance indicators and benchmarks. Appends a review of accounting, a representation of one way of thinking about organizational IT functions, and a glossary of terms from AWAC to sunk cost fallacy. Annotation c. Book News, Inc., Portland, OR (booknews.com)