Worksmart Series: How to Become a Skillful Interviewer

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This guide helps readers master basic interviewing skills, including how assess their interviewing style and identify subconscious influences; set an agenda that keeps the interview proceeding on track; get all the answers they need from job applicants, even on tough questions; listen effectively for hidden meanings; avoid discriminatory interviewing; and conduct group and follow-up interviews. The book includes tests, fill-ins, checklists and examples of good interviewing questions. Randi Toler Sachs is the author of "Productive Performance Appraisals".