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Viac o knihe
After completing this course, you will have the critical skills to recognize, reward, and reinforce top-quality service performance, close the gaps between customer expectations and service performance, use customer feedback to improve products and services, and stay competitive in any industry.
Nákup knihy
Measuring Customer Satisfaction, Richard F. Gerson, Paradigm Education
- Jazyk
- Rok vydania
- 1993
- Väzba
- (mäkká),
- Stav knihy
- Veľmi dobrá
- Cena
- 6,49 €
Nikto zatiaľ neohodnotil.
- Titul
- Measuring Customer Satisfaction
- Jazyk
- anglicky
- Vydavateľ
- Crisp Publications Inc
- Rok vydania
- 1993
- Väzba
- mäkká
- Počet strán
- 112
- ISBN10
- 1560521783
- ISBN13
- 9781560521785
- Série
- Kategórie
- Štítky
- Anotácia
- After completing this course, you will have the critical skills to recognize, reward, and reinforce top-quality service performance, close the gaps between customer expectations and service performance, use customer feedback to improve products and services, and stay competitive in any industry.