Carl Sewell Knihy

Jak udělat z náhodného klienta stálého zákazníka.

Sewell first revealed the secret of getting customers to return again and again in the original "Customers for Life." A lively, down-to-earth narrative, it became a bestseller. Building on that solid foundation, this expanded edition features five new chapters, as well as significant additions to the original material, based on the lessons Sewell has learned over the last ten years

A successful entrepreneur offers a straightforward approach for treating customers with the respect that keeps them coming back.

Das Buch ist eine praxisnahe Lektüre, die jedem zu empfehlen ist, der sein Umternehmen für den Dienst am Kunden fit machen will.