How to Say It At Work
Putting Yourself Across with Power Words, Phrases, Body Language, and Communication Secrets
- 394 stránok
- 14 hodin čítania
A practical primer on the basic building blocks od persuasive verbal and non-verbal communication. It contains the vocabulary and behavior tailored to every major work situation, from negotiating a payrise to dealing with supervisors. Also included are self-assessment tests, checklists and sample scripts.