Tony Garside Knihy

Essential Telephoning in English is a short skills course for adult learners of Business and general English. Its 11 core units cover a wide range of communication skills such as beginning and ending a call, taking messages, dealing with problems, making appointments and communicating information. The course enables learners to check their progress with three consolidation units as well as an end-of-course review unit. It has been designed primarily for use in class but is also suitable for self-study.

Essential Telephoning in English is a short course in telephoning skills for pre-intermediate to intermediate learners of Business English.

Featuring easy-to-implement lesson plans and answer keys, this comprehensive teacher's book is designed to enhance classroom instruction. The Premium Pack includes a webcode that grants access to a Teacher's Presentation Kit, a Test Generator, and a Teacher's Resource Centre, providing valuable tools for educators to streamline their teaching process and enrich their students' learning experience.

CEF goals are the focus of communication activities where students learn and practice the language they need to have conversations in English. This book includes a grammar reference section, covering various activities for grammar points.