James Evans je autorom mnohých odborných publikácií a kníh, v ktorých sa zameriava na psychologické, neuropsychologické a psychoedukačné hodnotenie. Jeho práca často skúma rytmus v psychologických, jazykových a hudobných procesoch. Vďaka svojim rozsiahlym skúsenostiam z klinickej praxe a akademickej dráhy ponúka hlboký vhľad do ľudskej mysle.
This book has three objectives: To familiarize students with the basic principles and methods associated with total quality and performance excellence; To show students how these principles and methods have been put into effect in a variety of organizations; and To illustrate the relationship between basic principles and the popular theories and models studied in management courses.
This exciting new textbook provides exceptional coverage of the essential topics taught in a modern operations management course. Its highly current coverage includes contemporary and relevant service theory and applications. Appropriate manufacturing applications and theory are included where relevant.The book’s modern/strategic approach addresses OM from a cross-functional perspective, which views operations as linked to all other functional areas of an organization, such as marketing and finance. The strategic approach takes into consideration the integration of technology and how it changes the way a firm operates.Recognition of this current trend is the main differentiating factor for this Collier/Evans text. The book provides equal coverage of manufacturing and services theory and applications, while placing an emphasis on the integration of the value chain.