Anne Bruce Knihy

THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME The secret to business success today is employee and talent development. Companies that invest in branding and creating smart, self-reliant, "upgradeable" talent are the ones that will lead their industries in the future. Perfect Phrases for Employee Development Plans has hundreds of ready-touse phrases for ensuring your employees stay motivated and competitive, develop teamwork and sound work ethics, and help meet organizational targets. Learn the most effective language for: Pinpointing an employee’s strengths Creating long- and short-term goals Helping teams form plans--and then work the plans Grooming people for advancement Branding and expanding your company's talent pool

Whether it's interviewing for a job, evaluating employee performance, setting goals for the future, or keeping customers happy, the Perfect Phrases series has the tools for precise, effective business communication. Distilling complex ideas into specific phrases that diplomatically and honestly depict the concepts at hand, this invaluable series provides: Ways to enhance customer service in any business Dialogues and scripts to practice interactions with customers or employees--tailorable to any industry or company culture The best answers to a wide range of interview questions Tips for documenting performance issues and conducting face-to-face reviews This quick-reference tool is perfect for managers who need to find effective ways to document performance problems and then be able to offer practical, helpful feedback to those individuals.

Featuring winning strategies from Disney, Dell, and other world-class companies, How to Motivate Every Employee gets beyond the buzzwords and offers you real-world solutions. You will find proven strategies for ensuring enthusiasm, energy, and morale in the workplace.

In a fast-paced, engaging style, Motivating Employees reveals how Southwest, Disney, and other legendary companies have turned themselves into "motivating organizations, workplaces that inspire employees to do excellent work because they want to! Entertaining case histories and examples show how you can create an environment in which employees feel passionate about their jobs and put the best of themselves into everything they do. Tips, tools, and techniques in Motivating Employees will show you how to reawaken the pioneer spirit in your organization, and teach your employees to tap their own motivational energy for extraordinary creativity, desire, and work output.

Mitarbeiter von heute möchten vor allem Zufriedenheit im Beruf. Als Führungskraft muss man darum für eine Arbeitsatmosphäre sorgen, die die Selbstverantwortung und eigene Motivation der Mitarbeiter fördert. Wie sich dieses Ziel, die von innen kommende Motivation und dadurch langfristige Leistungsbereitschaft der Mitarbeiter erreichen lässt, wird in diesem Buch anschaulich und praxisorientiert dargestellt. Neben konkreten Tipps bietet dieser Ratgeber das nötige Hintergrundwissen. Zahlreiche Beispiele aus der Praxis zeigen, wo die Gefahren liegen und welche bewährten Lösungen es gibt. Dieses Buch vermittelt kompakt all das, was man gerade als junge Führungskraft wissen muss!