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Reveals the behind-the-scenes strategies, principles, and processes of the Disney approach to exceptional customer service, which emphasizes the best ways to provide quality service to one's customers. Reprint. 25,000 first printing.
Nákup knihy
Be Our Guest, Michael Eisner, Theodore Kinni, Walt Disney, Disney Institute
- Jazyk
- Rok vydania
- 2003
- Väzba
- (mäkká)
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- Titul
- Be Our Guest
- Podtitul
- Perfecting the Art of Customer Service
- Jazyk
- anglicky
- Vydavateľ
- Disney Editions
- Rok vydania
- 2003
- Väzba
- mäkká
- Počet strán
- 208
- ISBN10
- 0786853948
- ISBN13
- 9780786853946
- Série
- Hodnotenie
- 3,9 z 5
- Anotácia
- Reveals the behind-the-scenes strategies, principles, and processes of the Disney approach to exceptional customer service, which emphasizes the best ways to provide quality service to one's customers. Reprint. 25,000 first printing.