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Customer Experience Excellence
The Six Pillars of Growth
Autori
Hodnotenie knihy
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Focusing on customer excellence, this book draws insights from top organizations to help readers cultivate seamless and genuine human connections. It emphasizes the importance of making exceptional customer service a habitual practice, encouraging businesses to prioritize authentic interactions that enhance customer satisfaction and loyalty. Through practical strategies, it guides readers in transforming their approach to customer relationships.
Vydanie
Nákup knihy
Customer Experience Excellence, David Conway, Tim Knight
- Jazyk
- Rok vydania
- 2021
- Väzba
- (pevná)
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- Titul
- Customer Experience Excellence
- Podtitul
- The Six Pillars of Growth
- Jazyk
- anglicky
- Autori
- David Conway, Tim Knight
- Vydavateľ
- Kogan Page
- Rok vydania
- 2021
- Väzba
- pevná
- Počet strán
- 272
- ISBN13
- 9781398601055
- Série
- Kategórie
- Štítky
- Byznys
- Hodnotenie
- 4,65 z 5
- Anotácia
- Focusing on customer excellence, this book draws insights from top organizations to help readers cultivate seamless and genuine human connections. It emphasizes the importance of making exceptional customer service a habitual practice, encouraging businesses to prioritize authentic interactions that enhance customer satisfaction and loyalty. Through practical strategies, it guides readers in transforming their approach to customer relationships.