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Business Process Management and the Balanced Scorecard shows managers how to optimally use the balanced scorecard to achieve and sustain strategic success even as the business environment changes. It exceptionally fills the gap between theory and application to facilitate the use of processes as a strategic weapon to deliver world-class performance.
Nákup knihy
Business process management and the balanced scorecard : using processes as strategic drivers, Ralph Smith
- Jazyk
- Rok vydania
- 2007
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- Titul
- Business process management and the balanced scorecard : using processes as strategic drivers
- Jazyk
- anglicky
- Autori
- Ralph Smith
- Vydavateľ
- J. Wiley & Sons
- Rok vydania
- 2007
- Väzba
- pevná
- Počet strán
- 227
- ISBN10
- 0470047461
- ISBN13
- 9780470047460
- Série
- Hodnotenie
- 3,85 z 5
- Anotácia
- Business Process Management and the Balanced Scorecard shows managers how to optimally use the balanced scorecard to achieve and sustain strategic success even as the business environment changes. It exceptionally fills the gap between theory and application to facilitate the use of processes as a strategic weapon to deliver world-class performance.