Total Relationship Marketing
Marketing Management, Relationship Strategy and CRM Approaches for the Network Economy - Second Edition
Hodnotenie knihy
Viac o knihe
Total Relationship Marketing provides a genuinely unique new view of the meaning of marketing management and a complete introduction to the rapidly evolving field of relationship marketing.A major contribution to marketing thought internationally, this new edition of Gummesson's seminal title presents a powerful and in depth analysis of modern relationship marketing. Highly informative, practical in style, and packed with examples and cases from real companies, it is an essential resource for all serious marketing practitioners as well as both undergraduate and postgraduate students.
Nákup knihy
Total Relationship Marketing, Evert Gummesson, Philip Kotler
- Jazyk
- Rok vydania
- 2002
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- Titul
- Total Relationship Marketing
- Podtitul
- Marketing Management, Relationship Strategy and CRM Approaches for the Network Economy - Second Edition
- Jazyk
- anglicky
- Autori
- Evert Gummesson, Philip Kotler
- Vydavateľ
- Butterworth-Heinemann
- Rok vydania
- 2002
- Väzba
- mäkká
- Počet strán
- 350
- ISBN10
- 0750654074
- ISBN13
- 9780750654074
- Série
- Hodnotenie
- 3,7 z 5
- Anotácia
- Total Relationship Marketing provides a genuinely unique new view of the meaning of marketing management and a complete introduction to the rapidly evolving field of relationship marketing.A major contribution to marketing thought internationally, this new edition of Gummesson's seminal title presents a powerful and in depth analysis of modern relationship marketing. Highly informative, practical in style, and packed with examples and cases from real companies, it is an essential resource for all serious marketing practitioners as well as both undergraduate and postgraduate students.