David R. Caruso Knihy

Challenging conventional views on workplace emotions, the authors argue that emotions play a critical role in decision-making and problem-solving. They present a practical four-part hierarchy of emotional skills: identifying, utilizing, understanding, and managing emotions. By emphasizing the necessity of emotional intelligence in professional settings, they provide a framework for measuring and developing these skills to enhance workplace effectiveness and personal success. This approach redefines the relationship between emotion and intelligence, advocating for a more holistic understanding of emotional expression at work.

Trace the evolution of the Brooklyn tattooing scene's iconographic status with this rare look into the borough's gritty history. Long before hipsters called Brooklyn home, tattoo legends like Tony Polito, Mikey Perfetto, Marcus Pacheco, and Ronnie Dell'Aquila set long-lasting trends from the '50s on, and gave young artists hope in this often unforgiving town. Peter Caruso visits over a dozen owners, artists, and customers, relating Brooklyn's 20th-century tattoo history through biographies of gritty, no-nonsense tattoo artists. Here, they get the attention they deserve as they focus on events that shaped their craft and style and what inspired them, as teenagers, to follow the path of this often thankless profession in New York's toughest borough. "Back in the day," artists didn't apprentice, but, like the men in this book, learned the ropes in basements and worked out of kitchens, sometimes experimenting with Asian and tribal styles, but always returning to the colorful, traditional, American tattooing Brooklyn is known for.

We have long been taught that emotions should be felt and expressed in carefully controlled ways, and then only in certain environments and at certain times. This is especially true when at work, particularly when managing others.