Alistair Brandon-Jones Knihy

Revised edition of: Operations and process management / Nigel Slack ... [et al.].

Operations management is important, it is exciting, and it is challenging. It is concerned with creating the products and services upon which we all depend and creating products and services is the very reason for any organization's existence, whether that organization be large or small, manufacturing or service, for profit or not for profit. Operations management is also at the centre of so many of the changes affecting the business world - changes in customer preference, changes in supply networks brought about by internet-based technologies, and changes in the extent of environmental responsibility that we expect from companies. This revised and fully updated edition of Operations Management continues to provide a clear, well-structured and comprehensive treatment of the subject, balancing a logical approach with the insights that come from operations practice around the world. New edition features: Greater emphasis on the important topics in current operations practice, such as Supply Chain Management, Internet-based technology, Process design, and Enterprise Resources Planning (ERP) A Glossary that provides brief explanations of the key terms used in the book An updated set of

This A-Z guide explains the key concepts and institutions linked to the European Union, along with brief biographies of the leading figures related to the foundation and development of the EU. This will allow students to link some of the theoretical concepts with the people who introduced them.The book is useful in discerning between the British and European Parliaments - students often confuse many of the concepts of the EU with those of the British Government, and the definitions in this Glossary will demonstrate that the bodies have differing roles to play in many aspects of their existence.

This textbook offers a clear introduction to essential operations management principles, focusing on directing, designing, delivering, and developing operations. It includes updated content, real-life examples, and a new section on responsible operations, making it a valuable resource for undergraduates and postgraduates alike.

This package includes a physical copy of Operations Management, 7e as well as access to the eText and MyOMLab. Operations management is important, exciting, challenging ... and everywhere you look! - Important, because it enables organisations to provide services and products that we all need - Exciting, because it is central to constant changes in customer preference, networks of supply and demand, and developments in technology - Challenging, because solutions must be must be financially sound, resource- efficient, as well as environmentally and socially responsible - And everywhere, because in our daily lives, whether at work or at home, we all experience and manage processes and operations. 'Operations Management' focuses on the sustainable and socially responsible imperatives of operations management, using over 120 cases and illustrations of real-life operations around the world, including Apple, Medecins Sans Frontieres, Amazon, Ecover, Dyson, Disneyland Paris, Google, The North Face, and many more. Join over 10 million students benefiting from Pearson MyLabs. This package comes with MyOMLab, an online homework and tutorial system designed to test and build your understanding. MyOMLab provides a personalised approach, with instant feedback and numerous additional resources to support your learning.