Peter Checkland Knihy

Focusing on the interplay between theory and practice in problem-solving methods, this classic work emerges from a decade of applied research aimed at using systems thinking to tackle poorly structured real-world issues. The author, a recognized authority in the field, has significantly revised systems thinking as a holistic problem-solving approach and introduced new methods. Written in an accessible manner and grounded in an interdisciplinary framework, it is suitable for both experts and students across various disciplines.

After an explanation of the book’s purpose, the authors provide in Part 1 first an overview of SSM as a whole, then a fleshed-out account with just enough detail and advice to enable the reader to set about using the approach in problem situations of concern. Part 2 describes examples of SSM in action and also pays special attention to one of the most common application that of work in the information system/information technology field. A final chapter in part 2 discusses the difficulties some people have in grasping the true nature of SSM, drawing attention to the inadequacies in much of the secondary literature. Appendices provide an outline of the theoretical considerations which underpin SSM, a guide to sources of further information and illustrations of some of SSM’s techniques.