Elizabeth Stokoe Knihy

An introductory-level study of discourse and identity across a variety of contexts.

This book will change the way you think about talk. It will explain the big pay-offs to understanding conversation scientifically.

Based on extensive analysis of real-time, authentic crisis encounters collected in the UK and US, Crisis Talk: Negotiating with Individuals in Crisis sheds light on the relatively hidden world of communication between people in crisis and the professionals whose job it is to help them.