Barbara Garside Knihy

Essential Telephoning in English is a short skills course for adult learners of Business and general English. Its 11 core units cover a wide range of communication skills such as beginning and ending a call, taking messages, dealing with problems, making appointments and communicating information. The course enables learners to check their progress with three consolidation units as well as an end-of-course review unit. It has been designed primarily for use in class but is also suitable for self-study.

Essential Telephoning in English is a short course in telephoning skills for pre-intermediate to intermediate learners of Business English.

Featuring over 100 engaging activities, this book emphasizes minimal preparation while encouraging students to think, speak, and write in English. Each activity is crafted to enhance language skills through interactive and thought-provoking exercises, making it an ideal resource for educators seeking to foster communication and critical thinking in their classrooms.

CEF goals are the focus of communication activities where students learn and practice the language they need to have conversations in English. This book includes a grammar reference section, covering various activities for grammar points.