Laurie J. Mullins Knihy

This is an essential text for HND and first year Hospitality Management degree students which examines the relevance and applications of general management theory and principles to hospitality organizations. Using contemporary material and case studies the book indicates ways in which performance may be improved through better use of human resources. Rigorous academic theory is related to hospitality practice, based on the author's great knowledge of the hospitality industry. The text takes a vocational basis and the illustration of the theory with real-life examples of hospitality management in action provides a solid and stimulating introduction to the subject. Laurie Mullin's trademark jargon-free style is combined with and an attractive layout this to deliver a truly student-friendly textbook. OHP masters, based on diagrams in the book provide a complete teaching package. An essential text for HND and first year Hospitality Management degree students.

A concise introduction to managerial behaviour in organisations from a market-leading author.

This text presents a managerial approach to the study of organizational behaviour, with an emphasis on improving work performance through a better understanding of human resources. It is concerned with interactions within the structure and operation of organizations, the process of management and behaviour of people at work. importance of the role of management as an integrating activity. The text is written with the minimum of technical terminology and the format is clearly structured. critical appraisal of different perspectives on the structure, operation and management of organizations, and interactions among the people which work in them. assignments and group work, open text design and clear writing style, to make the book acessible to students. The author takes a managerial rather than a sociological approach to organizational behaviour and uses 2-colour text throughout. behaviour, BTEC HNC/D Business and Finance, DMS and MBA courses.