Lively and easy to read, this practical guide will help busy managers arrive at solutions that are both practical and effective. It provides practical advice that any employee can apply immediately in their day-to-day work, including simple techniques to recognize and define problems, a wide range of problem-solving tools such as force field diagrams and visualization, and practical techniques to solve problems in groups.
Designed to help the school or job leaver overcome the daunting experience of being interviewed for employment, this practical guide explains how to predict what will happen during an interview, how to answer and ask the appropriate questions effectively, and how to create the right impression. It includes case studies and illustrative examples which allow the reader to rehearse for an interview in advance. The text covers various interview situations, such as job applications, performance appraisals, promotion and negotiating for salary increases.