Gary S. Topchik Knihy

Thousands of managers have learned the ropes with this bestselling primer on mastering supervisory skills. Now completely updated and expanded, The First-Time Manager is filled with expert information on all the basics of the job, from managing time and stress to motivating and counseling employees. Written in an easy-to-read conversational style, it includes 11 new chapters on today's crucial issues, such as how to master team-building skills, recognize and appreciate the work of employees, move beyond the organizational chart and see how things really get done, and maintain a clear perspective by balancing work with other interests.

With the same brand of accessible and sage advice readers found in The First-Time Manager , this new offering from management expert Gary S. Topchik covers the basics of team building. The book helps readers discover how their own leadership and management style influences the success of their teams. Managers will learn how * make the transition from team member to team leader * understand the difference between a team and a work group * hold team members accountable * make their teams more productive * manage challenging situations and resolve conflict within a team. Written in an engaging, conversational style, Topchik explains the five essential qualities of a high-performing goals and standards; decision making; honest communication; clear roles and responsibilities; and celebrating success. Packed with activities and assessments for both the manager and team members, this is an essential guide for any manager who strives for team-building success.