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Shows government agencies how to meet the needs of customers seamlessly, that is, in a smooth, effortless, responsive manner. Details a step--by--step approach to assess, design and implement significant change in all levels of government?and how to overcome resistance along the way. .
Nákup knihy
Seamless Government, Russell M. Linden
- Jazyk
- Rok vydania
- 1994
- product-detail.submit-box.info.binding
- (pevná)
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