Parametre
- 160 stránok
- 6 hodin čítania
Viac o knihe
A guide to providing a successful customer service, written in the style of a parable, including advice on how to define a vision, learn what a customer really wants and institute effective systems to achieve excellent bottom line results.
Nákup knihy
Raving Fans: A Revolutionary Approach to Customer Service, Kenneth Blanchard, Sheldon Bowles
- Jazyk
- Rok vydania
- 1998
- product-detail.submit-box.info.binding
- (mäkká)
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