Managing for Quality and Performance Excellence

Viac o knihe

Focusing on total quality management, this edition explores fundamental principles and historical foundations while incorporating the latest developments in the field. It offers a comprehensive understanding of technical tools and performance excellence from an enterprise viewpoint. The digital format enhances learning with features like text highlighting, note-taking, and custom flashcards. Additionally, the Readspeaker feature allows for auditory learning, making it convenient to study anytime and anywhere.