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Focusing on consumer issues and resolutions, the author combines entertaining humor with insightful expertise. She emphasizes that successful companies understand the connection between employee satisfaction and customer happiness, advocating for a workplace culture that fosters enthusiasm and positivity to enhance overall customer experiences.
Nákup knihy
FIGHT BACK AND WIN!, Ellen Phillips
- Jazyk
- Rok vydania
- 2002
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- (mäkká)
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