Péče o zákazníka : tréninková kniha
- 300 stránok
- 11 hodin čítania
Darryl S. Doane Poradie kníh (chronologicky)
"This book is about everyday excuses we hear for not giving excellent customer service and how to shoot those excuses down"--Page 1.
"This book is about everyday excuses we hear for not giving excellent customer service and how to shoot those excuses down"--Page 1.