Daniel Hammond Poradie kníh

Focusing on the principles of customer-driven leadership, this book offers a comprehensive guide to implementing effective leadership strategies that prioritize customer needs. It explores innovative approaches to enhance team performance, foster collaboration, and create a culture centered around customer satisfaction. With practical tools and real-world examples, readers will learn how to align their leadership style with customer expectations, ultimately driving business success and improving overall service delivery.

ARE YOU A DISRUPTOR?'If it ain't broke, don't fix it', but sometimes we have to break things purposefully to create positive change. If you are not afraid to do just that, you are a disruptor.In this cutting-edge book, sixteen true disruptors in their respective fields share the secrets of their success.Be inspired to:-Identify areas in your own field that are crying out for change-Create your own disruption strategy to bring about positive change-Inspire others to join you and help reshape your industryThis book, with a foreword by Thomas Power and an afterword by Mindy Gibbins-Klein has contributions from Antony Abell, Anthony Basker, Marilise de Villiers, Kate Faragher, Daniel Hammond, Roddy Herbert, Chris O'Hare, Owen O'Malley, Barry Paisley, Paula Petry, Sarah Piddington, Anthony Pollock, Tim Robertson, Malcolm Tullett, Jane Young and Mark Young.