Han van Loon Knihy

Focusing on process assessment and the ISO/IEC 15504 standard, this comprehensive reference book provides in-depth insights into the framework for evaluating and improving software processes. It covers methodologies, practical applications, and case studies to illustrate the implementation of process assessments. The second edition includes updated content reflecting the latest industry practices and standards, making it an essential resource for professionals seeking to enhance their knowledge and skills in process improvement and quality assurance.

Focusing on organizational enhancement, this book offers a practical framework for process assessment alongside insights into organizational culture and team-based improvements. It features comprehensive improvement programs and agile methodologies rooted in proven real-world practices. Readers will find valuable examples, templates, and tools to facilitate effective implementation and foster a culture of continuous improvement within their organizations.

Second Edition presents updated version of the practical aspects of process assessment Helps readers understand the power and benefits of a process approach and process assessment Guides the reader through the various parts of the standard in an understandable and practical manner

This doctoral thesis focuses on the spread of process information in organizations and, in particular, on the mitigation of the problems caused by the spread of information on a single process over numerous models, documents, and systems. Processes within organizations can be highly complex chains of inter-related steps, involving numerous stakeholders and information systems. Due to this complexity, having access to the right information is vital to the proper execution and effective management of an organization’s business processes. The main contributions of this thesis are five techniques that focus on the alignment and comparison of process information from different informational artifacts. Each of these techniques tackles a specific scenario involving multiple informational artifacts that contain process information in different representation formats.

"Love motivates acceptance and assistance in this warm, direct, and interactive story." - Kirkus Reviews Suzy and Granny have the most exciting adventures and play together non-stop…their favorite is acting like superheroes! But lately, Granny forgets more and more things and is often confused―she even forgot Suzy’s name once. Granny says she is losing her memory…That can’t be! Where did she put it? As a determined Suzy goes on an unsuccessful quest to find Granny’s memory, she realizes that their love will never change, and Granny will always be a superhero in her eyes… A gentle story that helps children understand what happens when a grandparent has Alzheimer’s disease and cope with their confusion and fading memory . For everyone ages 4 years and up.