Tiny Noticeable Things

Viac o knihe

Discover how tiny changes and actions can revolutionize customer and employee satisfaction with Tiny Noticeable Things (TNTs). These small, cost-free gestures—like remembering someone's name or sending a handwritten thank-you note—can create lasting impressions and show you care. Best-selling author Adrian Webster, along with insights from over 100 contributors, reveals how to harness the power of TNTs to elevate your organization and personal relationships. Learn about the subtle tweaks that propel successful teams to new heights, what truly makes employees happy, and the human touches that delight customers. These small actions can significantly uplift those around us and help you stand out. As Nick Knowles, TV presenter and motivational speaker, emphasizes, while no one can help everyone, everyone can help someone. The collective impact of individual contributions can lead to transformative changes, much like the effect of TNTs. This book offers invaluable insights into the importance of these tiny, noticeable actions that can profoundly affect your business and relationships. Don't overlook the power of TNTs—they could seriously impact your success!