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"How do you get an hourly employee to give red-carpet customer service? You roll out the red carpet for them, of course. This book discusses recognition strategies and appreciation techniques, but it goes deeper than that. You will learn how giving your team members a voice in your company, supporting them with knowledge and training, and giving them purpose and equitable pay translates into higher productivity and happier customers"--
Nákup knihy
Employees First!, Donna Cutting
- Jazyk
- Rok vydania
- 2022
- product-detail.submit-box.info.binding
- (mäkká)
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- Titul
- Employees First!
- Jazyk
- anglicky
- Autori
- Donna Cutting
- Vydavateľ
- Career Press
- Rok vydania
- 2022
- Väzba
- mäkká
- ISBN10
- 1632652005
- ISBN13
- 9781632652003
- Série
- Štítky
- Náučná literatúra, Byznys, Biznis & Manažment, Vedenie
- Hodnotenie
- 4,5 z 5
- Anotácia
- "How do you get an hourly employee to give red-carpet customer service? You roll out the red carpet for them, of course. This book discusses recognition strategies and appreciation techniques, but it goes deeper than that. You will learn how giving your team members a voice in your company, supporting them with knowledge and training, and giving them purpose and equitable pay translates into higher productivity and happier customers"--