HOUSEKEEPING

Viac o knihe

Effective housekeeping is essential in the hotel industry, focusing on creating a clean and comfortable environment for guests. The housekeeping department plays a crucial role in ensuring that accommodations are attractive and welcoming, reinforcing the idea of a "home away from home." Cleanliness significantly impacts guest satisfaction, often outweighing other service aspects. A well-maintained hotel not only attracts customers but also encourages repeat business by conveying value and care in its operations.