Chris Voss Knihy

„Máme vášho syna a chceme osem miliónov. Ak ich nedostaneme, zomrie.“ Nikdy ste si nemysleli, že by sa to mohlo stať práve vám. Chris Voss sa v podobných situáciách ocital pravidelne. Ako člen špeciálneho tímu FBI a expert na medzinárodné vyjednávania sa zúčastňoval na záchrane rukojemníkov v Spojených štátoch, na Strednom východe, Filipínach či Haiti. Teóriu vyjednávania skúmal celý svoj život, poznatky testoval v praxi a zhrnul ich do nových a komplexných pravidiel, vďaka ktorým nekompromisne, ale slušne a bez zbytočných prestreliek či obetí, dosiahnete všetko, čo chcete, či už je to zníženie nájmu, keď vám ho práve zvýšili, záchrana vlastnej firmy pred špekulantom či odkúpenie výnosnej nehnuteľnosti. Chris vám ukáže správne techniky, konkrétne slovné spojenia či jednotlivé kroky postupovania v situáciách, keď nestačí asertívny boj o presadenie vlastného záujmu, ale nevyhnutne (a nenásilne) musíte zmeniť správanie a postoj druhej strany.

A former international hostage negotiator for the FBI offers a new, field-tested approach to high-stakes negotiations—whether in the boardroom or at home. After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBI’s lead international kidnapping negotiator. Never Split the Difference takes you inside the world of high-stakes negotiations and into Voss’s head, revealing the skills that helped him and his colleagues succeed where it mattered most: saving lives. In this practical guide, he shares the nine effective principles—counterintuitive tactics and strategies—you too can use to become more persuasive in both your professional and personal life. Life is a series of negotiations you should be prepared for: buying a car, negotiating a salary, buying a home, renegotiating rent, deliberating with your partner. Taking emotional intelligence and intuition to the next level, Never Split the Difference gives you the competitive edge in any discussion.

Insightful stories and lessons from a Forbes Top 50 leader highlight key strategies in leadership and character development. The book reveals secrets from the author's CEO/Entrepreneurs' Toolbox, offering practical advice for scaling business success and fostering innovation. Readers will gain valuable insights into building and managing brick-and-mortar companies effectively.

Filled with insightful stories and lessons from a Forbes Top 50 leader, this book offers valuable strategies for effective leadership and character development. It reveals secrets from the author's CEO, Managers & Entrepreneurs' Toolbox, showcasing techniques that have successfully scaled businesses and fostered innovation across various industries. Readers will gain practical insights for building and managing successful brick-and-mortar companies.

Empathetic Leadership comes with a requirement to invest time and/or effort to get to know the party you are dealing with. It is not a conduit of assent. Getting to know and learning more of your competitor/prospect/mentee will invariably dictate how strong and long-lasting a relationship you are able to create. This is of paramount importance in developing negotiation skills. Negotiation requires two to tango and can be used to settle any difference of opinion. In business or public life, whether it is a sales proposal being delivered, a hostage crisis, a training session or other faceoff, the establishment of a bond or trust between two entities involved is essential for achieving a viable solution for both parties. The establishment of an empathetic relationship does not imply agreement. A zero-sum proposal is not used in an empathetic leader's tool chest. Chris Voss, the acclaimed former FBI negotiator, states that: "In business, Tactical Empathy is the world's great hack for influence and for results." Perhaps you may like to learn more.

You got into real estate because you wanted flexibility, freedom, and a big upside. Instead, you're working 24/7, freedom is the last thing you feel, and every dollar is a struggle. The kicker: you rarely (if ever) charge your full fee. Most days, you feel like a pushy salesperson who has to give discounts to get business. Not anymore. The Full Fee Agent is a proven blueprint for getting more business and, more importantly, doing business in a better way. Every deal comes easier, with less stress and more profit. The tough conversations that used to haunt you become effortless. Your pipeline fills with repeat and referral clients-and you feel more authentic and balanced than ever before. It's all thanks to one crucial skill, and this is the one book you need to master it. Stop giving away your value. Join the growing ranks of full-fee agents who are charging their worth and reclaiming their lives.

"Never Split The Difference" es una guía esencial sobre principios de negociación, basada en la carrera de Chris Voss como negociador de rehenes y profesor. A través de técnicas probadas en diversas situaciones, Voss ofrece estrategias efectivas para mejorar negociaciones en el trabajo y en la vida cotidiana, revelando historias impactantes de su experiencia.