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This resource aims to help retail managers develop the personal and team management skills required to successfully manage a retail operation. Teamwork and customer relations are discussed in detail. Table of contents: * Part 1 - You * Part 2 - Team (team building and team work) * Part 3 - Customer (customer relations and customer service strategies, marketing) * Part 4 - Store (store set up and display).
Nákup knihy
Smart Retail, Richard Hammond
- Jazyk
- Rok vydania
- 2007
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- Titul
- Smart Retail
- Jazyk
- anglicky
- Autori
- Richard Hammond
- Vydavateľ
- Pearson Education
- Rok vydania
- 2007
- Väzba
- mäkká
- Počet strán
- 216
- ISBN10
- 0273712772
- ISBN13
- 9780273712770
- Série
- Hodnotenie
- 3,75 z 5
- Anotácia
- This resource aims to help retail managers develop the personal and team management skills required to successfully manage a retail operation. Teamwork and customer relations are discussed in detail. Table of contents: * Part 1 - You * Part 2 - Team (team building and team work) * Part 3 - Customer (customer relations and customer service strategies, marketing) * Part 4 - Store (store set up and display).