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A comprehensive guide to a burgeoning field, this book shows how to design and implement a future-proof post-sales service program focused on proactively addressing customers' needs in a personalized way.
Nákup knihy
The New Customer Experience Management, Ivaylo Yorgov
- Jazyk
- Rok vydania
- 2022
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- Jazyk
- anglicky
- Autori
- Ivaylo Yorgov
- Vydavateľ
- Taylor & Francis Ltd
- Rok vydania
- 2022
- Väzba
- mäkká
- Počet strán
- 148
- ISBN10
- 1032313412
- ISBN13
- 9781032313412
- Série
- Anotácia
- A comprehensive guide to a burgeoning field, this book shows how to design and implement a future-proof post-sales service program focused on proactively addressing customers' needs in a personalized way.