Kniha momentálne nie je na sklade
Parametre
- 176 stránok
- 7 hodin čítania
Viac o knihe
The book explores the integration of service improvement and selling skills, addressing a gap in existing literature. It emphasizes the importance of coordinating these two areas to enhance overall business performance, offering insights and strategies that are often overlooked in traditional service and sales training. By focusing on the synergy between service and selling, it provides a unique perspective aimed at professionals seeking to elevate their approach to customer engagement and satisfaction.
Nákup knihy
Selling in Customer Service, Leon Cai
- Jazyk
- Rok vydania
- 2024
- product-detail.submit-box.info.binding
- (pevná)
Akonáhle sa objaví, pošleme e-mail.
Platobné metódy
Nikto zatiaľ neohodnotil.
- Podtitul
- Integrating and Coordinating Service and Selling
- Jazyk
- anglicky
- Autori
- Leon Cai
- Vydavateľ
- CRC Press
- Rok vydania
- 2024
- Väzba
- pevná
- Počet strán
- 176
- ISBN13
- 9781032644059
- Série
- Štítky
- Náučná literatúra, Byznys, Biznis & Manažment, Technológie & Priemysel, Veda & Matematika, Ekologická tematika, Ekológia
- Anotácia
- The book explores the integration of service improvement and selling skills, addressing a gap in existing literature. It emphasizes the importance of coordinating these two areas to enhance overall business performance, offering insights and strategies that are often overlooked in traditional service and sales training. By focusing on the synergy between service and selling, it provides a unique perspective aimed at professionals seeking to elevate their approach to customer engagement and satisfaction.